Terms and Conditions

Walking/Day Care & Home Boarding

The normal walk times are 30, 45 or 60 minutes 'on lead' unless we are confident that your dog has strong recall and a prior 'off lead' walking form has been completed. With travelling time your dog will be out of the house between 90-120 minutes (based on a 60 minute walk).  WoofaWalk reserve the right to cut short a walk which (in our judgement) would be in the best interest and/or safety of your dog (weather conditions or injury etc).  If you would like your dog walked at a specific time that makes a group walk impossible, you may be charged for a 'Solo Walk'.  No more than four dogs will be walked by the handler on a group walk.  Wherever possible, wet dogs will be towel dried before we return them to you, but may still be damp (especially long coated dogs).  Dogs must be up to-date with all flea and worm treatment and proof of kennel cough vaccination.  Bitches in season or puppies under six months old cannot be considered for walking, day care or home boarding.  I offer a 10% discount on regular dog walking (5 days a week).  For walking, home visits etc, there is no cancellation fee with more than 24 hours notice.  However, if less than 24 hours notice is given, the full fee will be charged.

Boarding

TIME KEEPING: PLEASE TRY TO BE ON TIME WHEN DROPPING YOUR DOG OFF FOR DAY CARE OR BOARDING.  I OFTEN HAVE A TIGHT SCHEDULE TO ADHERE TO.  THANK YOU.

Bookings are only guaranteed/confirmed once the deposit has been received

All Home Boarding and Day Care bookings are subject to a 50% deposit payable in advance to secure your dates.  Only half of this deposit is refundable if you cancel less than 28 days, but more than 14 days before the start of your booking.  However, if you cancel with less than 14 days remaining, no refund is given.  Charges are per day, regardless of whether you collect your dog at 10am in the morning or 4pm in the afternoon, and the same applies to dropping your dog off, a full day will be charged.  Your dog is welcome to bring their favourite toy etc., but we cannot take any responsibility for the loss or damage of these items.  You will provide your dog's own food for the duration of their stay.